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THE SIMPLETUX GUARANTEE


ONE PRICE GUARANTEE

Our one price guarantee is what makes us simple and transparent. For each of our $125, $150 or $175 price tiers, you will receive everything you need to complete your look. That includes ALL accessories such as ties, vests, pocket squares, cuff links, shoes and shipping. We want to simplify your life so that you can sit back, relax and enjoy your event to the fullest.


FIT GUARANTEE

We offer a choice of slim, modern and traditional fits to ensure that you are comfortable with the look and fit of your tuxedo. You will receive your tux 5 days prior to your event in order to address any errors. If you are unhappy with your fit, we will either refer you to a local tailor to make the necessary adjustments on the same day free of charge or we will replace your item at no additional charge.

100% SATISFACTION GUARANTEE

If for whatever reason you are unhappy with your tuxedo or your customer experience with us, you can return your tuxedo free of charge and we will provide a full refund, as long as it is prior to your event date. Just contact our concierge for processing.


STYLE GUARANTEE

All of our 60+ styles have been professionally curated by celebrity stylists. With thousands of unique color combinations, we have something for everyone. And if you don’t see what you want, contact us and one of our stylists will help you customize your very own look.


IN STOCK GUARANTEE

Local tuxedo rental shop out of stock? That may be an issue with other rental companies, but not SimpleTux. We guarantee that all of our styled tuxedos are in stock and available regardless of your date. We work with some of the largest vendors in the United States to ensure that we have back up vendors for our back up vendors. Your order should never be compromised and you should never settle for an alternate style.

DELIVERY GUARANTEE

All orders must be placed at least 7 business days in advance. Your tuxedo will be delivered to you 5 days prior to your event with a return shipping label, free of charge. However, to avoid late charges, all orders must be return shipped the next business day following your event, please drop off at your local UPS or FedEx location. If your event is less than 7 days away, please contact our concierge for expedited shipping options.

QUALITY AND CLEANLINESS

Our fitted tuxes range from the standard thread count ($125 tier) to Super 130’s ($175 tier). This is the perfect balance for a rental tux, which is ready to wear once it arrives. Higher thread counts wrinkle easily and have less durability. Plus our high quality microfiber shirts are the whitest in the business.


SECURE SHOPPING

We accept all major credit cards. We care about our customers privacy and security. Your data is always protected. All transactions on our website occur securely using industry standard encryption (256-bit SSL). Any data stored is protected by multiple layers of security to protect it from unauthorized access.

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